Hagi Game Terms & Conditions

Welcome to Hagi Game. These terms and conditions ("Terms") apply to the use of the Hagi Game platform and all its services. By accessing our website or mobile app, creating an account, or using any of our services, you are deemed to have accepted these Terms.

Hagi game is a licensed online Sports Betting and gaming platform. We offer betting on more than 30 sports for users in Bangladesh, including cricket, football, tennis, kabaddi, and e-sports. All our operations are conducted in accordance with international gaming regulations.

These terms and conditions have been written in Bengali for the convenience of users in Bangladesh. In the event of any legal dispute, the English version shall take precedence.

To place bets on Hagi Game, you must have a valid account. All information provided during registration must be truthful, complete, and your own. Opening an account with false or misleading information is strictly prohibited.

• Each individual may only One Account manage. If multiple accounts are found, all accounts will be closed.
• You are solely responsible for keeping your login credentials (username and password) confidential.
• Report any unauthorized use of your account to our support team immediately.
• Sharing or selling your account to a third party is strictly prohibited.
• Withdrawals may be restricted until KYC (Know Your Customer) verification is complete.

A copy of a national ID, passport, or driving license may be required to verify your account. hagi game reserves the right to request verification at any time.

Minimum age to participate on Hagi Game 18 years. Use of this platform by minors is strictly prohibited. We take every precaution to enforce age verification.

• Providing your correct date of birth during registration is mandatory.
• If verification confirms the user is under 18, the account will be terminated.
• Parents, please make use of parental control software.
• The service may not be available to users in certain countries or regions.

The following rules must be observed when betting on Hagi Game. They are in place to ensure a fair and transparent betting environment.

• Bet Acceptance: A bet is only valid once the system has successfully issued a confirmation. Any incomplete bet due to network issues will be considered void.
• Odds Changes: If odds change before a bet is confirmed, the updated odds will apply. hagi game reserves the right to update odds at any time.
• Match Cancellation: If a match is cancelled or suspended, stakes on the affected bet will be refunded.
• Live Betting: Delays may occur in live betting. Hagi Game reserves the right to void any bet accepted after the relevant event has concluded.
• Maximum Win Limit: The maximum win per single bet is set according to the event and category. Any amount exceeding this limit is not guaranteed to be paid out.
• Cash Out: The cash out feature is available on selected events. Cash out values may vary depending on market conditions.
• Incorrect Odds: If incorrect odds are displayed due to a technical error, hagi game reserves the right to void any bets placed at those odds.

Hagi Game believes that honest and responsible betting keeps the experience enjoyable for everyone. Any evidence of misconduct or fraud will be dealt with firmly.

Hagi Game supports fast and secure transactions through local payment gateways including Mobile Pay, Nagad, and Rocket. All transactions are protected with SSL encryption.

• Minimum Deposit: 200 BDT. Minimum withdrawal: 500 BDT.
• Deposit Processing: Usually instant. Verification may occasionally take 1–3 business days.
• Withdrawal Timeframe: Approved withdrawals are processed within 24 hours. KYC-verified accounts receive faster service.
• Same Method Policy: Withdrawals are generally processed via the same method used for the original deposit.
• Transaction Fee: hagi game generally does not charge transaction fees, though payment gateway fees may apply.
• Suspicious Transactions: Transactions may be suspended and reported to the relevant authorities if money laundering or fraud is suspected.

Hagi Game regularly offers bonuses and promotional deals. Each offer has its own specific terms, which are detailed on the offer page. The general rules below apply to all bonuses.

• Welcome Bonus: A minimum deposit of ৳500 BDT is required to qualify for the 100% first deposit bonus.
• Wagering Requirement: Withdrawing bonus funds typically requires placing bets worth 5–10x the bonus amount. Specific conditions vary by offer.
• Bonus Validity Period: Every bonus has an expiry date. Any unused bonus will be forfeited once it expires.
• Single Use: Attempting to use the same offer more than once will result in the bonus being cancelled.
• Bonus Cancellation Rights: If a breach of terms is found, hagi game reserves the right to forfeit any bonus and winnings derived from it.
• VIP Program: VIP members receive bonuses and cashback under separate terms. Full details of the VIP program are published independently.

Hagi Game believes betting is a source of entertainment, not a problem. That's why we are committed to responsible gaming and helping our users build healthy betting habits.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits.
• Betting Limits: Set your own maximum stake per bet.
• Self-Exclusion: If needed, temporarily suspend or permanently deactivate your account.
• Cooling-Off Period: Break options are available ranging from 24 hours up to 6 months.
• Reality Check: Session alerts are available at set intervals to keep you informed.

If you notice signs of betting addiction, seek professional help immediately. For more information, visit our Responsible Gaming View Page.

Hagi game treats the privacy of your personal data with the utmost importance. We follow GDPR and international data protection standards. Your information is not shared with third parties, except where required by law.

• Information provided during registration is used solely for service improvement and verification purposes.
• All transactions are secured with 256-bit SSL encryption.
• You have the right to request correction or deletion of your personal data.
• For more details, visit our Privacy Policy Read.

Hagi Game reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• Breach of any provision of these terms and conditions.
• Registering with false information or committing identity fraud.
• Involvement in betting fraud, collusion, or match fixing.
• If verified to be a minor.
• Operating multiple accounts.
• If money laundering or any other illegal activity is suspected.

You may also request account closure at any time by emailing support@hagigame.bet. You will have the opportunity to withdraw any valid balance before closure, unless it is subject to forfeiture due to a breach of terms.

If you have a dispute regarding any betting outcome or transaction, please raise it within Within 7 days Please notify our support team. Complaints submitted after the designated timeframe may not be accepted.

• Step 1: Contact our support team via live chat or email.
• Step 2: An initial review will be conducted within 72 hours.
• Step 3: Complex cases will be escalated for review at senior management level.
• Step 4: hagi game's decision shall be considered final.

In the event of any legal dispute, the ruling of the international gaming arbitration body shall be considered final.

Hagi Game reserves the right to modify, update, or revoke these terms and conditions at any time. Users will be notified of significant changes via email or platform notification.

• Updated terms and conditions take effect from the date they are published.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.
• We recommend visiting this page regularly to stay up to date.

If you have any questions or need clarification about these terms and conditions, please get in touch with us. The Hagi Game support team is available 24/7, seven days a week.

• Email: support@hagigame.bet
• Live Chat: Log in to the platform and start a live chat directly
• FAQ: FAQ View Page